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Last updated: April 28, 2016, 5:15 p.m.
You can browse most of our site without telling us who you are. In order to apply to be a Caregiver, you are required to submit an application, which includes personal information. In order to post a job for Home Care Services, you're required to provide information about yourself and the person whose care is being managed through our site or mobile apps. If you choose to give us personal information, you consent to the transfer and storage of that information on our servers located in the United States. We may collect and store the following personal information: email address and physical contact information, information requested in the application to join as a caregiver, professional information, transactional information based on your activities on joinrespect.com, in-app behavior for our mobile apps, information about you and the person whose care is being managed, including that person's identity, conditions that require care, special needs and preferences, and contct information, support requests, chats, and correspondence sent to us; and standard web log information, such as connection information, your location, statistics on page views, traffic to and from our site, statistics on email open and click rates, and IP address. When you give us information pertaining to someone other than you, you represent that you have obtained that person's express permission or otherwise have the legal right to give us their information.
Your information is stored at world-class SSAE16 and ISO 27001 certified, and Tier III Standards compliant data centers located in the United States. Respect is committed to industry best practices concerning security to prevent the loss, misuse and alteration of the information in our possession. However, as you know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private. Our entire site uses a Secure Socket Layer (SSL) session, which encrypts all transaction data for transmittal in a format that prevents theft of the information. While on a secure page, the lock at the bottom or top of a web browser becomes locked and this lets you know that you are in a secured session. Our servers are located in a secure, supervised environment. Our databases are accessible only by persons who have entered into and are bound by a confidentiality and nondisclosure agreement with us.
We will never resell or redistribute your information without your express permission. You agree that we may use your personal information to:
Occasionally, we conduct user surveys to learn how we can better serve you. These surveys are optional and if you choose to respond, your responses will be kept anonymous. The demographic information we collect in the registration process and through surveys is used to help us improve our services.
Neither we nor our users like spam. You may not add other Respect users to your mailing list (email or physical mail), or share, rent or sell other users’ contact information, without their express consent. To report Respect-related spam or spoof emails to Respect, please forward the email to us: https://www.joinrespect.com/caregivers/contact.
We never sell or rent your personal information to third parties for their marketing purposes without your express consent. If you don't wish to receive marketing communications from us, simply indicate your preference once you sign-on in to your account on Respect or by following the directions provided in an email.
We may disclose personal information if we are legally required to do so, to enforce our policies, to respond to claims that content you submitted violates the rights of others, or to protect the rights, property, or safety of third parties. We may also share your personal information with:
In an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or equivalent legal document, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
We do not intentionally or knowingly collect personal information from children under the age of 13. Our site is intended for use by persons over the age of 18. If you become aware that a child has provided us with Personal Information, please contact us via the address below.
Your password is your key to your account. Use unique numbers, letters and special characters, and do not share your password with anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken on your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.
You can see, review and change your personal information on Respect. You must promptly update your personal information if it changes or is inaccurate. If you request, we will close your account and remove your personal information from view as soon as reasonably possible. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take other actions permitted by law.
This document addresses only the use and disclosure of information we collect from you. Respect does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. We encourage you to ask questions before you disclose your personal information to others.
or email us: https://www.joinrespect.com/caregivers/contact